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Sav€ The Homes

One-Stop Shops as Citizens’ Hubs to support the decision-making process for integrated renovations

Call
Horizon 2020

Type
Coordination and Support Action (CSA)

Duration
09/2020 – 02/2023

Overall Budget
1,596,525.00 €

Web
www.savethehomes.org

Resumen – Summary

Para alcanzar los objetivos de descarbonización de 2050, sería necesaria la renovación de la mayoría de los edificios europeos. Sin embargo, hay muchas barreras tanto del lado de la oferta como del de la demanda que impiden que dicha renovación alcance el empuje necesario, especialmente en el sector residencial. El proyecto Save the Homes pretende superar estas barreras a través del concepto “Citizen-Hub”, inspirado en la idea de Ventanilla Única o  One-Stop-Shop (OSS), haciendo que los procesos de rehabilitación de viviendas sean más fáciles, rápidos y asequibles para sus propietarios.

El proyecto tiene los siguientes objetivos:

  • Hacer que la renovación de viviendas sea más fácil, rápida y asequible para sus propietarios, mediante el diseño de un modelo de Ventanilla Única orientada al ciudadano y económicamente sostenible, el «Citizen-Hub», que será implementado por los municipios.
  • Facilitar la rehabilitación integral de viviendas a través de un proceso atractivo y transparente para el cliente.
  • Facilitar el acceso a una financiación asequible.
  • Asociar el proceso con beneficios identificables, del interés de los ciudadanos y del resto de agentes involucrados, en dos ciudades, como resultado de los Citizen-Hubs en puestos en funcionamiento.

Como resultado, el proyecto Save the Homes creará servicios integrados innovadores para la rehabilitación de viviendas, dentro de los marcos ya establecidos de redes de Ventanilla Única en Valencia (ES) y Rotterdam (NL). El objetivo es resolver las barreras detectadas y contribuir a un aumento de la tasa de renovación anual de >3% en el sector residencial.


 

To reach the 2050 decarbonisation targets, most European buildings require renovation. Yet, there are many supply and demand side barriers preventing building renovation from reaching the necessary scale, especially in the residential sector. Sav€ the Homes will overcome these barriers by using the “Citizen-Hub”, a One-Stop-Shop (OSS) inspired concept, making home renovation processes easier, faster, and more affordable for the homeowners.

Thus, the project has the following objectives:

  • To make home renovation easier, faster and more affordable for homeowners by designing an economically sustainable citizen-oriented OSS model, “Citizen-Hub”, to be deployed by municipalities.
  • To facilitate deep home renovation by introducing an attractive and transparent customer journey.
  • To offer easy access to affordable financing for deep renovation.
  • To deliver reliable and relatable benefits to citizens and other stakeholders in two cities as a result of the Citizen-Hubs operating locally.

Therefore, Save the Homes will create innovative “integrated home renovation services” within already established frameworks for OSS networks in Valencia (ES) and Rotterdam (NL). The aim is to solve a number of the detected barriers and to substantially contribute to an increase of an annual renovation rate of >3% in the residential sector.


 

Coordinador/es – Coordinator

HUYGEN INGENIEURS & ADVISEURS B.V – HIA (The Netherlands)

Socios – Partners

GNE Finance (Spain)

Bouwhulp Groep (The Netherlands)

Rotterdam Municipality (The Netherlands)

Instituto Valenciano de la Edificación – IVE (Spain)

València Clima i Energía (Spain)

Consejo General de Colegios de Administradores de Fincas de la Comunitat Valenciana (Spain)

Ajuntament de Sant Cugat (Spain)

City of Ljubljana (Slovenia)

UIPI – International Union of Property Owners (Belgium)

ICLEI – Local Governments for Sustainability (Germany)

This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No. 892749.

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